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pHountain Health is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data, particularly in relation to SMS communications aimed at updating you on your water test results and related services.

Information Collection

We collect personal information that you voluntarily provide, including:

  • Contact Details: Such as your name, phone number, and address.
  • Water Test Information: Specific details related to your water quality tests and results.

Use of Information

The information we collect is used solely for:

  • Updates and Notifications: Sending you information regarding your water test results and follow-up recommendations.
  • Service Communication: Informing you about our water filtration services, promotions, or updates relevant to your inquiries.
  • Customer Support: Responding to any questions or concerns you may have about pHountain Water Filtration, Inc.

SMS Communications

We respect your privacy and will use your contact information exclusively for communications related to your expressed interests in our services.

  • Opt-In Consent: By providing your mobile number, you consent to receive SMS messages related to water test updates and our services.
  • Opt-Out: You can opt out of SMS communications at any time by replying STOP to any message.
  • Message Frequency: You may receive messages based on your interactions, water test results, and related updates.
  • Message and Data Rates: Standard message and data rates may apply, depending on your mobile carrier plan.

Data Sharing

We do not share your personal information with third parties, except in the following circumstances:

  • Legal Compliance: To comply with legal obligations, such as subpoenas or regulations.
  • Service Providers: Trusted service providers who assist us in managing communications or maintaining systems. These providers are bound by strict confidentiality agreements and use your information solely to support our operations.

Your personal information will never be sold or disclosed to third parties for unrelated purposes.

Data Security

We implement robust technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Your Rights

As a client or prospective client, you have the following rights:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request corrections to inaccurate or outdated information.
  • Deletion: You may request the deletion of personal information no longer necessary for communication purposes, subject to legal or regulatory requirements.
  • Communication Preferences: You may opt out of SMS communications at any time by replying STOP.

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at info@phountainhealth.com

By engaging with our services and providing your personal information, you agree to the terms outlined in this Privacy Policy.