Real Stories

What Homeowners Are Saying

Proof that better water changes how families feel about everyday living.

Google Reviews

Reviews from Long Island homeowners

Live, verified reviews pulled straight from our Google Business Profile.

Fernando P.

4 months ago

Jay came to the house to follow up on the initial water test. Jay is very professional and helped us assess the best system for our Suffolk Co. municipal water. We have scheduled installation (very quick in a couple days) and look forward to having clean, soft water throughout the house.

andrew G.

4 months ago

I was quite pleased with the level of service I received. The serviceman was very friendly and professional. The quality of my tap water has improved significantly. Would definitely recommend.

Jorge L. C.

5 months ago

One of the best choices ive ever made, please get a filtration system from them, you wont regret it trust me

Sum1LighTuP

5 months ago

Jay is the man, system added to my house, water has been great and service is up to par..consider this system, drinkable water coming through all faucets in the house.. no brainer!! Greatest investment I ever made.

Tony O.

5 months ago

We absolutely loved the process of getting a whole house water filter system. From the first text, Mason, the salesman was great, informative and super helpful. Also seems like a great guy. Installation day was quick and smooth - only took a couple of hours and Thomas the plumber explained everything in detail.

Lautaro E.

6 months ago

I am so happy with this whole system. From our super friendly and supportive Sales Rep, Greg, to the professional and excellent work of plumbers Billy and Joe, Phountain makes the whole experience seamless and ensures all worries are addressed. We got the Jumbo system rated for 2,000,000 gallons which should last us about 25-30 years!! We also got the mineralizer under the sink to bring our drinking water to a pH over 9.4! Billy and Joe were amazing, super friendly, and explained everything they did at every step. The quality of the work is really nice and looks built to last! The pictures speak for themselves! We can’t wait to see the results of our clean and high alkalinity water over time! We will be recommending Phountain to all our family and friends!

mary W.

6 months ago

Excellent knowledge, informative, highly recommend Michael and Mason, choose Phountain and know that your water is safe

Frank G.

6 months ago

The Whole House system is great! It works perfect. Thank you to the water specialist who helped me out! 10/10 system

Kenny C.

6 months ago

We recently had a whole home water filtration system installed, and the entire experience was outstanding from start to finish. Mason was incredibly professional, knowledgeable, and easy to work with. He took the time to clearly explain how the system works, the benefits for our home, and answered every question we had without any pressure. You can tell he truly knows his stuff and cares about making sure you’re comfortable with your decision. Installation day went just as smoothly thanks to Tom. He was punctual, respectful, and did a very clean, neat job. The setup looks great, and you can see the pride he takes in his work. Everything was installed efficiently and left spotless. We were previously clients at the Phountain Port Jefferson location and would regularly pick up our filtered water there. Now, having the convenience of clean, filtered water right at home has been a complete game changer. Overall, we couldn’t be happier with the service and quality. Highly recommend this company to anyone considering a whole home water filtration system, you’ll be in great hands from consultation to installation. Thanks Phountain!

Madeline R.

7 months ago

We got a water kit in the mail to test our water. After a week of waiting I received a call from a wonderful man who told me everything I needed to know about how to get great clean water. I then made an appointment with a water technician to come out. Jay was wonderful and educated me a lot on how bad our water is on Long Island. The plumbers did an excellent job as well! I am so happy I went with Phoutain and I will be recommending them to all my family and friends! :)

Darwin J.

7 months ago

Let me just say wow wish I could put more stars it started with sending my water out after I got a notice in the mail the gentleman over the phone said they were a private company and you know what I was all for it because they do what the town wish they can do Fix the Problem. It was something I was going to get around to do is put a water system in because you hear about is the micro plastics in bottle water and all sorts of chemicals in our water supply the specialist that came out was a true educator, Passionate I can tell he loves what he does. The install process was so easy and having no maintenance is just a bonus of all the things the system can do Now I have the peace of mind and will smile when I see another article about our water being nasty because I have Phounatin to rely on highly highly recommended!!!

Jenn L.

7 months ago

The installation process was smooth and professional from start to finish. Highly recommend this service to anyone looking to improve their water quality. It will be a noticeable upgrade you’ll appreciate every day!

Sean C.

8 months ago

I just had a whole house water filter and reverse osmosis water filter installed in my house. I waited until I did water tests to write this review. The water quality is excellent and Rose was very accommodating through the whole process. Couldn’t be happier. Amazingly clean and refreshing water.

K. C.

9 months ago

We recently had a whole home system installed and LOVE it- just wish we did it sooner! From start to finish, the process was seamless. Our plumber Joe explained everything and was very knowledgeable about the product! We were amazed at how much sediment was in our copper pipelines-gross!! It’s a great feeling knowing we can drink water from the tap- no more plastic bottles! You can 100% taste the difference when drinking and our skin feels better after a shower. Highly recommend, you won’t regret the investment.

John F.

9 months ago

⭐⭐⭐⭐⭐ I had a great experience with pHountain Water Filtration. From the initial consultation to installation, everything was professional, efficient, and transparent. The team took the time to explain the system, answered all my questions, and made sure everything was set up perfectly. The difference in water quality was noticeable immediately—cleaner taste, better clarity, and peace of mind knowing my family is using high-quality filtered water. Customer service was excellent, pricing was fair, and the whole process was seamless. Highly recommend pHountain Water Filtration to anyone looking to improve their home or business water quality. I would strongly recommend pHountain Water

Rose V.

10 months ago

I purchased this filtration system over 5 years ago and it’s changed my life! The quality of the water is so good for your hair and skin, it has a great taste and saves so much money on bottled water. The health benefits are amazing and I would recommend it to anyone! The service they provide is exceptional. They are extremely professional and knowledgeable. Always responsive to questions and respond in a timely manner. Best decision we made for our family.

Frank R.

10 months ago

Just had a new water filter installed by Phountain Water Filtration. My wife and I are beyond Satisfied with it! They are extremely knowledgeable! And offer a great product! From beginning to end Glenn has been a pleasure to do business with. And his crew of professional plumbers besides being really polite. They went the extra mile to assure everything would be perfect! If you're considering a water filtration system for your home or business. I highly recommend them!

william M.

11 months ago

I called phountain and I had them come to my home . i had the sales man give me information on a full in home Water Filtration System. I like what I heard from the sales man. Then I purchased the system . I had them come and install the system. We totally love it . It changed our life so much . The salesman and installers were the best very clean and neat and professional . I would recommend this to anyone out there. Give them a call

Join Them

Ready to experience the difference?

Schedule your free in-home water test and see why hundreds of Long Island families trust pHountain.

Book a Free Water Test 1-631-991-3995